I chose Roberts and Egan Estate Agents after consulting several other local agents. I found Matt most helpful and felt that he was an honest, straightforward man who would treat me fairly. When I met the cheerful and friendly Lucy later on, I realised that this is a marvellous partnership of two people who actually care about their clients! I was not disappointed. Each viewing of the property was dealt with professionally and I was notified at every step of the way. Fees were very reasonable at the start and actually reduced when the business became online only. They have good contacts in the surveying and legal profession for those who need help. The property was sold swiftly and with minimum disruption to me. I can thoroughly recommend Roberts and Egan for your house sale!

Christine Lamb
Upton upon Severn

 

The property we wanted was marketed through Roberts & Egan so we decided to keep things simple and market our property through their agency.  This proved to be a good choice and worked well for our property sale and purchase.  An appointment was made and Matt visited promptly to value our property and initiate the sale documents.  The marketing brochures were quickly generated and proved to be clear and accurate.  Viewings soon followed with the first to view eventually buying our property.  There were a few twists and turns along the way but Matt and Lucy kept on top of all the communications and successfully managed the negotiations on our behalf with the result that both our sale and purchase were completed to our full satisfaction.  Both Matt and Lucy were friendly and approachable yet remained professional at all times and we would have no hesitation in recommending Roberts & Egan to anyone thinking of selling their property.

Brian & Mave Thomas

 

We cannot thank Lucy and Matt enough for all the care and help they offered us on the sale of our house. Our situation was a difficult one as the sale was due to illness in the family . They acted with sensitivity and professionalism  throughout and nursed the sale the whole way to completion . We cannot recommend or thank them both highly enough.

Amanda and Tim

 

Just a short note to thank Roberts and Egan for all your hard work in progressing the Sale of our home in Severn Stoke.

From the very beginning both Matt and yourself gave us confidence in your approach and local knowledge of pricing and timescale, and true to your word the sale went through quickly and smoothly.

We would have no hesitation in recommending your services to others and would without question contact you again in the future when required.

David and Sally Thompson

 

Thankyou Matt and Lucy for selling our property in Upton Upon Severn last April 2017 so quick.  We were on a four week holiday from Australia visiting family and friends and unhappy with the real estate who had our property on the market for almost a year with no information or buyers at hand.

We saw your office in Upton high street and thought hey, lets go in and have a chat with you all.  So happy we did, a lovely family friendly work space with your dogs!

Within four weeks of seeing you and two weeks after coming back to Australia you had found a buyer for our property.

It was so good to get updates off you every other day of people viewing our property and just giving us the confidence that you do a professional job.  It was a great weight off our minds.

We have recommended you to lots of our friends and family and if we were in the same boat so to speak ...we would come back and see you again.

Mr & Mrs King

 

"The recent growth rate of online Estate Agents is impressive but nothing beats the personal touch. In the summer we used Roberts and Egan to sell one property and buy another. R&E found us a buyer quickly and with no fuss. They also found us the property we have moved into. You can’t beat talking to a person rather than a computer. R&E offer the best of all worlds, access to National coverage, very competitive fees, and most important of all friendly personal service”.

Charles & Sylvia Campion

 

Well what can I say, after a previous agent with only 2 viewings in 6 months, Matt and Lucy sold our house within 2 months. Not only did they sell it, they achieved more money than what we expected and they negotiated a great deal for the house we wanted to buy. They are real people. Down to earth and determined to get the job done for their clients. I can't praise them up enough, they are just true to their word. Don't hesitate to have them to sell your house. You will not be disappointed. A very big thank you to you Matt and Lucy

Mrs Merchant, Upton Upon Severn

 

Its very reassuring to have two people who take an active interest in my property management. I have always had quick and professional communications and very affordable solutions to any maintenance issues. Matt and Lucy understand my personal needs as well as my business requirements, this sets them apart from other property management companies that I have used. I can totally recommend this business.

Ms Winfield, Worcester

 

My husband and I cannot thank Lucy, Matt and team enough for helping us find our house to rent in Kempsey, it has only been a month and it is already our home. They also recommended the best takeaway within 5 mins what more could you ask.
Thank you again.

Mr & Mrs Worlock, Kempsey

 

It was a pleasure to deal with Roberts and Egan, the sale of our bungalow went through very quickly. Were kept updated regularly on how the sale was progressing even when we were out of the country. Thank you.

Mr Beer, Upton Upon Severn

 

Two sales in amazingly short time - thank you both. Kept us informed all the way. This sort of service is a breath of fresh air.

Mr & Mrs Scott, Ledbury

 

Nice quick sale of my property. Almost 3 months from going up for sale to today’s completion! friendly & helpful service at a seller’s fees price most other agents can’t match!

Mr Pugh, Upton Upon Severn

 

Really good estate agents. Both Lucy and Matt ensured that they helped and were always there to answer questions and chase solicitors throughout our purchase. I would definitely recommend them.

Mr Lederer, Welland

 

A family run business that would put their heart and soul into selling your house and at a very competitive price. We recently sold with Roberts and Egan and our house sold in a couple of days. It went on the market the same day they came out to do a quote and we had viewings the next day. Such lovely peoples and I wouldn’t hesitate to use them again if We were selling. *HIGHLY RECOMMENDED*

Mr & Mrs Schofield, Worcester

 

An excellent, efficient and friendly service. My house was under offer, at the full asking price, within an hour of being on the market!! A great result, it seems they take great care matching viewers to buyers, and I was especially pleased with the speed of the sale considering the neighbouring house has been on the market for over 18 months (with another agent of course!).

Ms Bown, Upton Upon Severn

 

The sale of my house could not have gone any smoother. Offer to completion in 5 weeks. Thank you Matt and Lucy for making everything so easy and stress free. Don't consider using anyone else. Matt had positive vibes from the beginning and that's why I didn't hesitate in instructing them.

Ms Hunter-Wright, Welland

 

Best estate agent I have ever had to sell a house for me! What's great about Matt & Lucy at Robert's & Egan is that they are always there to speak to when you want to, they both are fully up to date withe the latest situations with your sale / purchase & give a great friendly, personal service. We were the first to take up the offer of a fixed fee up front deal, it was great for us. We sold over the Christmas period so didn't get our first viewing for a couple of weeks but due to the great marketing & photographs we sold our house to the first couple to come & view. We achieved a great price, not far from the asking price & the sale went through very smoothly all down to Matt & Lucy's confident professional approach. Do not hesitate to sell through Robert's & Egan, you will not regret it. Once again thank's Matt & Lucy

Mr Burman, Upton Upon Severn

 

We can highly recommend Roberts and Egan to anyone considering selling their home. Matt and Lucy were not only professional but they added the personal touch. This meant that we managed to find our perfect property; with Matt and Lucy guiding us in the right direction. They also sold our property swiftly. The whole process was remarkably stress free. We were always updated with the progress of the sale and the purchase. Nothing was too much trouble for them. Thanks both!

Mr & Mrs Evans, Upton Upon Severn

 

We recently sold our house through Roberts and Egan and we're convinced we made the right choice. Matt, Lucy and their team are hard to beat when it comes to efficiency, professional knowledge, e-sales and client care. We would certainly use them again and we highly recommend them.

Mr Rickard, Malvern

 

Matt, Lucy and the rest of the team are truly professionals in their field. They persevered on a difficult sale providing vital feedbacks which resulted in a sale.

Mr Tong, Malvern

 

Very efficient and friendly service. Nothing was too much for the team who did everything possible to ensure the sale went through painlessly. Matt, Lucy and the rest of the team are thoroughly delightful and are very much to be recommended.

Mr Barnes, Upton Upon Severn

 

Helped us through a very difficult sale and secured our new family home! Will always recommend. Thanks Lucy & Matt

Mr & Mrs Dewson, Upton Upon Severn